We've all heard that communication is key. No matter where you work, you need to communicate to customers and fellow employees and your employer. Whether it's questions, complaints, concerns, or just validating an action... you communicate. At my job, this is what is expected. It just doesn't happen. And I'm the one to blame.
My boss went away for a week, leaving myself and one other working at the store. Not usually an issue as two of those 7 days we were closed anyway (Sundays always plus holiday Monday). The expectation was that any dealings with customers, especially in my case, was to be communicated to the other employee. The reason fo